Privacy Policy
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At Nash Digitech Solutions, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read it carefully. By accessing or using our services, you consent to the practices described in this policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms, quote requests, or testimonial submissions.
- Sign up for our newsletter or marketing communications.
- Communicate with us via email, phone, WhatsApp, or social media.
- Engage us for projects, at which point we may collect billing and project details.
The types of information we may collect include:
- Identity Information: name, job title, company name.
- Contact Information: email address, phone number, physical address.
- Project Information: details about your project, technical specifications, and any content you provide for development.
- Payment Information: billing details (processed securely through third‑party payment processors; we do not store credit card numbers).
- Technical Data: IP address, browser type, device information, and usage data collected via cookies and similar technologies (see Section 6).
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, operate, and maintain our services (e.g., responding to inquiries, delivering projects).
- To improve, personalise, and expand our website and service offerings.
- To communicate with you regarding project updates, technical notices, support, and administrative messages.
- To send you marketing communications (only if you have opted in) – you may opt out at any time.
- To process transactions and send invoices and payment reminders.
- To comply with legal obligations and protect our rights.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:
- Service Providers: With trusted third‑party vendors who assist us in operating our website, conducting our business, or serving you (e.g., hosting, email delivery, payment processing). These parties are contractually bound to keep your information confidential and use it only for the purposes we specify.
- Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
- With Your Consent: We may share information for any other purpose disclosed to you and with your consent.
4. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example:
- Inquiry and project data: retained for up to 7 years for accounting and legal purposes.
- Newsletter subscriptions: retained until you unsubscribe.
- Testimonials: retained indefinitely with your consent (you may request removal at any time).
5. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
- Access: You can request a copy of the information we hold about you.
- Rectification: You can ask us to correct inaccurate or incomplete information.
- Erasure: You can request deletion of your personal data, subject to legal exceptions.
- Restriction: You can ask us to restrict processing of your data.
- Data Portability: You can request a copy of your data in a structured, machine‑readable format.
- Objection: You can object to processing based on legitimate interests or direct marketing.
To exercise any of these rights, please contact us at nashdigitechsolutions@gmail.com. We will respond within 30 days.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyse traffic, and for marketing. Cookies are small text files stored on your device. You can control cookies through your browser settings. The types of cookies we use include:
- Essential Cookies: Necessary for the website to function (e.g., session management).
- Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
- Marketing Cookies: Used to deliver relevant ads and measure their effectiveness.
By continuing to use our website, you consent to our use of cookies. You can withdraw consent at any time by adjusting your browser settings.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include encryption (SSL/TLS), firewalls, secure server infrastructure, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own (including Zimbabwe, where our servers are located). These countries may have data protection laws different from those in your jurisdiction. By using our services, you consent to such transfers. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy.
9. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us, and we will take steps to delete such information.
10. Third‑Party Links
Our website may contain links to third‑party websites (e.g., social media, payment processors). We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third‑party sites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page reflects the most recent revision. We will notify you of material changes by posting a prominent notice on our website or by email. Your continued use of our services after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: